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All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
There's a new governess at Fairmont House, and she's going to be nothing but trouble. Emily Laurence is a liar. She is not polite, she's not polished, and she has never taught a child in her life.
This position was meant to be her sister's - brilliant, kind Amy, who isn't perpetually angry, dangerously reckless, and who does (inexplicably) like children. But Amy is unwell and needs a doctor, their father is gone and their mother is useless, so here Emily is, pretending to be something she's not. If she can get away with her deception for long enough to earn a few months' wages and slip some expensive trinkets into her pockets along the way, perhaps they'll be all right.
That is, as long as she doesn't get involved with the Edwards family's dramas. Emily refuses to care about her charges - Grace, who talks too much and loves too hard, and Aster, who is frankly terrifying but might just be the wittiest sixteen-year-old Emily has ever met - or the servants, who insist on acting as if they're each other's family. And she certainly hasn't noticed her employer, the brooding, taciturn Captain Edwards, no matter how good he might look without a shirt on... As Fairmont House draws her in, Emily's lies start to come undone.
Can she fix her mistakes before it's too late? Praise for Lex Croucher: 'Bridgerton's wild little sister. So much fun!' Sarra Manning, 'Witty, whip-smart and full of characters I totally fell for. I didn't want it to end' Laura Kay, 'Beyond entertaining - high debauchery with a feminist swing' Abigail Mann.
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.