All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
'The resource trans people need right now' MEG-JOHN BARKER
'An excellent book' JOS TWIST
'Straightforward and accessible' JENNIE KERMODE
This empowering self-help guide provides advice and strategies for trans and/or non-binary people on a range of common mental health issues including anxiety, depression, body image, trauma, suicidal thoughts and dissociation. It provides advice on neutralising negative thoughts, coping with transphobia, coming out, dealing with imposter syndrome, and implementing achievable self-care strategies and mindfulness techniques. Whether you are in a crisis or just looking for ways to improve your life, this reassuring guide is there for you to use in the way that helps you the most, regardless of where you are in your transition, or if you decide not to transition in conventional ways.
Combining therapeutic expertise alongside first-hand experience, the book also highlights the importance of understanding and being proud of who you are, to help you live life to the fullest.
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.