All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Set in a magical zoo teeming with mythical beasts from dragons and unicorns to kelpies and krakens, The Phoenix Keeper is a fierce joy of a cozy fantasy novel with a soul-restoring queer romance at its heart, for fans of The House in the Cerulean Sea and Legends and Lattes.
As head phoenix keeper at a world-renowned zoo for magical creatures, Aila's childhood dream of conserving critically endangered firebirds seems closer than ever. There's just one glaring caveat: her zoo's breeding program hasn't functioned for a decade. When a tragic phoenix heist sabotages the flagship initiative at a neighbouring zoo, Aila must prove her derelict facilities are fit to take the reins.
But saving an entire species from extinction requires more than stellar animal handling skills. Carnivorous water horses, tempestuous thunderhawks, mischievous dragons... Aila has no problem wrangling beasts. But mustering the courage to ask for help from the hotshot griffin keeper at the zoo's most popular exhibit? Virtually impossible.
Especially when that hotshot griffin keeper happens to be her arch-rival from college: Luciana, an annoyingly brooding and insufferable know-it-all with the face of a goddess who's convinced that Aila's beloved phoenix would serve their cause better as an active performer rather than as a passive conservation exhibit. With the world watching and the threat of poachers looming, Aila's success is no longer merely a matter of keeping her job...
She is the keeper of the phoenix, and the future of a species – and her love life – now rests on her shoulders.
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.