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All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
A Story of Thriving in a Transgender Family
An inspirational story of accepting and embracing two trans people in a family, a family who shows what's possible when you "lead with love."
All Amanda Jetté Knox ever wanted was to enjoy a stable life. She never knew her biological father, and while her mother and stepfather were loving parents, the situation was sometimes chaotic. At school, she was bullied mercilessly, and at the age of fourteen, she entered a counselling program for alcohol addiction and was successful.
While still a teenager, she met the love of her life. They were wed at 20, and the first of three children followed shortly. Jetté Knox finally had the stability she craved--or so it seemed. Their middle child struggled with depression and avoided school. The author was unprepared when the child she knew as her son came out as transgender at the age of eleven. Shocked, but knowing how important it was to support her daughter, Jetté Knox became an ardent advocate for trans rights.
But the story wasn't over. For many years, the author had coped with her spouse's moodiness, but that chronic unhappiness was taking a toll on their marriage. A little over a year after their child came out, her partner also came out as transgender. Knowing better than most what would lie ahead, Jetté Knox searched for positive examples of marriages surviving transition. When she found no role models, she determined that her family would become one.
The shift was challenging, but slowly the family members noticed that they were becoming happier and more united. Told with remarkable candour and humour, and full of insight into the challenges faced by trans people, Love Lives Here is a beautiful story of transition, frustration, support, acceptance, and, of course, love.
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.