All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
PRE-ORDER NOW: 6TH MARCH 2025
Lucy Sante had enough reasons to feel like an outsider. Born in Belgium, the one child of conservative Catholic working-class parents who transplanted their little family to the United States without ever entirely settling here, she only really felt at home when she moved to New York City in the early 70's, a feral moment in which she found her people among a band of fellow bohemians picking their way through the wreckage. Some of her friends would die young, to drugs and AIDS, and some would become jarringly famous. Lucy flirted with both fates, on her way to building an estimable career as a writer. But in the deepest sense, she still felt like an outsider, her life a performance. She was presenting a façade, even to herself.
Sante's memoir braids together two threads of personal narrative, the arc of her life, and her recent step by step transition to a place of inner and outer alignment. A marvel of grace and empathy, I HEARD HER CALL MY NAME parses with great sensitivity many issues that touch our lives deeply, having to do with gender identity and far beyond.
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.