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All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
What a cat's kindness teaches us about human justice
'Bboy' means 'boy' in a very particular form of internet cat-speak. You can pronounce it 'boy', 'buh-boy' or 'bee-boy', whatever makes your heart happiest. It's not always easy to live your life with kindness, but Ellen Murray and her cat Bilbo are doing their best to spread messages of positivity to their followers.
As an LGBT+ and disability activist, Ellen's goal has always been to make love, care and safety a reality for all - but fighting for your own rights or standing as an ally to others can be daunting, intimidating and confusing work. How to Be a Good Bboy is an accessible guide to understanding what human rights work is all about: how to get involved, navigate the inevitable pitfalls, overcome imposter syndrome and own your vulnerability and power. It is about Bilbo, and about Ellen.
About her work, and about how Bilbo's online presence is not just an accessory to that work but a way to channel the greater goals of her activism to a wider audience. It is about dignity, respect and justice, and ultimately how to be a very good bboy.
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.