All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
A warm and hopeful story of a lonely witch consumed by grief who discovers a whimsical cast of characters in a magical arboretum—and the healing power of found family.
Powerless witch Saika is ready to enact her sister’s final to plant her remains at the famed Ash Gardens. When Saika arrives at the always-stormy sanctuary, she is welcomed by its owner, an enormous, knit-cardiganed mythical beast named Frank, who offers her a role as one of the estate’s caretakers.
Overcome with grief, Saika accepts, desperate to put off her final farewell to her sister. But the work requires a witch with intrinsic power, and Saika’s been disconnected from her magic since her sister’s death two years prior. Saika gets by at the sanctuary using a fragment of a fallen star to cast enchantments—while hiding the embarrassing truth about herself.
As Saika works harder in avoidance of her pain, she learns more about Frank, the decaying house at Ash Gardens, and the lives of the motley staff, including bickering twin cherubs, a mute ghost, a cantankerous elf, and an irritating half witch, among others. Over time, she rediscovers what it means to love and be wholly loved and how to allow her joy and grief to coexist.
Warm and inventive, House of Frank is a stirring portrait of the ache of loss and the healing embrace of love
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.