All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
'I LOVE THIS SERIES!' ELLY GRIFFITHS'TIMELY, GRITTY AND DARK' PAULA HAWKINS
When the dead are silent, she will be their voice... Goth-girl mortuary technician Cassie Raven has seen thousands of dead bodies but when a drowned man knocks against the hull of her canal boat, it's a bit too close to home. Cassie is grappling with the loss of her 'gift' - her conviction that she could sense the last thoughts of the dead - and at first the mystery man with the golden-green eyes isn't sharing his secrets. But the case gets under her skin and when Cassie joins forces with Detective Phyllida Flyte, together they start to dredge up secrets from the past...
Yet someone is watching, someone who's ready to kill to stop those secrets coming to the surface.
PRAISE FOR THE CASSIE RAVEN SERIES: 'Spellbinding storytelling' Val McDermid, 'Like Silent Witness but more believable' Susi Holliday, 'Blackly humorous, with a fabulously one-of-a-kind protagonist' Heat Magazine, 'Ingenious and sardonically written' Financial Times,'[A] gritty novel with an engaging heroine' Sunday Times, 'A terrific, well-placed plot' Spectator, 'Cassie Raven is a lot of fun to spend time with' Big Issue, 'Excellent fun, compulsive and Cassie Raven is a protagonist I want to meet again soon' James Oswald, 'Cassie Raven is a blast of fresh air, striding onto the crime scene like a punk superstar' Sarah Hilary, 'Move over Silent Witness - Cassie Raven is an utterly compelling contemporary forensic heroine' Isabelle Grey, 'A fresh and exciting new series' Claire McGowan, 'One of the best series openers I've read in years' Jane Casey series' Claire McGowan, 'One of the best series openers I've read in years' Jane Casey.
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.