All orders are sent out in discreet packaging.
We normally dispatch items in stock within 48 hours and use Royal Mail Track 48 service with tracking and delivery conformation.
Free shipping is limited to a single shipment to the United Kingdom. International shipping charges will be calculated at the checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
It was the kind of story that barely made the news in London. When 91 year-old Alice Hoffman dies of neglect in her top floor flat on a busy London road, the story is upheld as an example of what has gone wrong with modern society; she slipped through the cracks in a failing system. But detectives Arthur Bryant and John May of the Peculiar Crimes Unit have their doubts.
Mrs Hoffman was once a government security expert, even though no-one can quite remember her. When a link emerges between the old lady and a diplomat trying to flee the country, it seems that an impossible murder has been committed. Mrs Hoffman wasn't alone.
Bryant is convinced that other forgotten women with hidden talents are also in danger. And they all own models of London Bridge... With the help of some of their more certifiable informants, the detectives follow the strangest of clues in an investigation that will lead them through forgotten alleyways to the city's oldest bridge in search of a desperate killer.
Just when the case appears to be solved and exasperated unit chief Raymond Land can retire and rest easy, the detectives discover that Mrs Hoffman was smarter than anyone imagined. There's a bigger game afoot that has more terrible consequences... It's time to celebrate Bryant and May's twentieth anniversary as their most lunatic case brings death and rebirth to London's most peculiar crimes unit.
All items are delivered directly to your door in unbranded discreet packaging.
For UK deliveries we use Royal Mail Track 48 Hour Service. Stock availability is displayed on the product page. Items that are in stock will normally be dispatched within 1-2 working days, with the exception of bank holidays.
International delivery times may vary depending on that countries delivery service. Please allow 14 days before contacting us to chase your delivery. International orders may be subject to customs and duty charges at the recipients end.
For items displayed as Available To Backorder, these will be dispatched once they return to stock. We will keep you updated on their progress.